An AI receptionist for a therapy practice. A tablet in your waiting room signs clients in without anybody saying why they came, and tells the therapist they are here; a voice assistant can answer the phone while you are in session.
How the AI receptionist answers your phone as well →
A waiting room where being recognised is the thing people mind most. Somebody arriving should not have to say why they are there out loud.
They touch the screen, answer a few short questions one at a time, and get a badge number. No app to install, no account, no password. The confirmation shows no name, because a waiting room can read over somebody's shoulder.
You write them, and you can reword, reorder or retire any of them. A therapy practices might ask:
Each question takes the kind of answer you choose — free text, an email address, a phone number, or a list to pick from.
Each member of staff picks how they hear that somebody has arrived: email, a text message, or a Teams channel. The message names nobody. It says a visitor has arrived and links into the app, because a notification is read on a lock screen.
If somebody does not know whose name to look for, they can tap “I’m not sure — I need help” and your front desk is told, instead of them guessing.
You choose: keep what a visitor typed, clear it after a set number of days, or clear it as soon as the visit is over. The photo, the ID check and the spoken questions are each off until you turn them on.
Set up with a person, not a form. We go through the questions and who gets told, then you can change any of it yourself.
Digital Front Desk